Please contact our support team using the following e-mail:

[email protected]

Before you contact us, please do the following:

• Read through the Help file: it may already contain an answer to your question.
• Please ensure that you are using the latest version of Proxifier available from http://www.proxifier.com

If you contact Technical Support, please provide as much information as you can about your problem, including:

• Proxifier version and edition (from the About dialog) e.g. "Proxifier for Mac v1.5".
• Mac OS X version e.g. Mac OS X 10.4.5.
• Your Network Configuration (your IP address*, proxy server address and port, proxy server protocol (e.g. SOCKS), proxy server name (e.g. Squid or AnalogX).
• The description of your problem (be as detailed and comprehensive as possible), details about what you were doing when the error occurred.
• Proxifier messages (if any).
• Proxifier registration information (if you're a registered user) – registered users get a higher support priority.
  

*We need the first byte of an IP address only. So you can specify IP addresses like 10.x.x.x, 192.x.x.x and etc.